“I have to admit that I approached the collaboration with a certain degree of caution. When working with an external agency, I was concerned that they would not show the same initiative and sense of responsibility toward the product as an in-house team—that they would simply do their job and leave it at that. And Fidoo is no trivial application. Our expense management module has been developed over many years, so getting to grips with the existing architecture and extensive codebase was far from easy. That makes me appreciate even more how the Qest team handled it. The initial phase was demanding; they needed to gain a thorough understanding of how the entire system worked and what it was built on. But once the team had acquired the necessary overview, they took full ownership of the project and began delivering at a very brisk pace. My initial concern proved completely unfounded. Qest approached the product with the kind of initiative and care I would expect more from our own people than from an external supplier. To me, that is the hallmark of a high-quality partner: the ability to tackle a complex challenge, learn quickly, and take ownership. They did an excellent job, and I can recommend them without hesitation.”